Community Bank is a U.S. government sponsored financial institution which Bank of America has been contracted to operate. Community Bank operated by Bank of America is referred to as "we", "us" or "the Bank". Community Bank operated by Bank of America values your privacy and is committed to protecting the information you provide us.
The Privacy Policy, effective July 1, 2004, explains how we may collect information from you when you visit our online applications. Customer information means personally identifiable information about a consumer.
Unlike many other financial institutions, Community Bank operated by Bank of America does not sell or share any customer information with marketers outside Community Bank operated by Bank of America, who may want to offer you their own products and services. You don't need to take any action for this benefit.
Keeping financial information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect customer information. Employees are authorized to access customer information only when they need it to provide you with accounts and services or to maintain your accounts. Our employees are bound by a code of ethics that requires confidential treatment of customer information and are subject to disciplinary action if they fail to follow this code.
When you visit our website, we may collect the following information in order to service your accounts, save you time and money, and better respond to your needs:
We do not sell or share customer information with marketers outside Community Bank operated by Bank of America who may want to offer you their own products and services. We may share any customer information outlined in this policy with our family of companies and/or companies that work for us. All companies that act on our behalf are contractually obligated to keep the information we provide to them confidential, and to use the customer information we share only to provide the services we ask them to perform for you and us. These companies may include financial service providers such as payment processing companies, and non-financial companies such as check printing and data processing companies. These companies might assist us, for example, in processing your transactions, mailing account statements and fulfilling your service requests.
We also may share customer information we collect about you with credit bureaus and similar organizations, and when required or permitted by law. For example, customer information may be disclosed in connection with a subpoena or similar legal process, a fraud investigation, to companies that process your requests for products or services, or the sale of your account to another financial institution. We may also share customer information outside Community Bank operated by Bank of America companies if we have your consent.
Keeping your account information accurate and up to date is very important. You have access to your account information through various means, such as account statements, telephone banking, online banking, and in response to specific requests. If your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement, bank records or other documentation. We will promptly update or correct any erroneous information.
If you have questions or feel that we have not handled information about you properly, you may contact us through our Customer Service telephone centers, and we will investigate your inquiry or complaint.
If we make changes to the Privacy Policy or make any material changes to our online services, we will revise the Privacy Policy to reflect such changes and revise the policy's effective date.
Operated by Bank of America, N.A. Member FDIC. Equal Credit Opportunity
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