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Customer Service Numbers

Contact your region Customer Service number and press 0 to reach a customer service representative.
  • Germany / The Netherlands / Italy:
    00-800-2265-3279 or DSN 546-1892
    M – F 0800 to 1700 Germany time, except German holidays.
  • United Kingdom:
    00-800-2265-3279 or DSN 94-546-1892
    M – F 0800 to 1700 Germany time, except German holidays.
  • Japan / Okinawa / Korea / Guantanamo Bay / Diego Garcia / Kwajalein:
    800-239-9427
    M – F 0800 to 1900 Central Time, except U.S. Holidays.
  • While in US:
    800-239-9427
    M – F 0800 to 1900 Central Time, except U.S. Holidays.

E-mail:

Click here and complete the form on the following page to send us a secure e-mail detailing your questions or concerns.

Mail:

Community Bank/Bank of America
Attn: Customer Service
300 Convent Street, Suite 400
San Antonio, TX 78205-3701

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Community Bank, operated by Bank of America, N.A. Member FDIC. Equal Credit Opportunity
© 2014 Bank of America Corporation. All rights reserved.