We have answers to questions that customers and other visitors to our website frequently ask. Simply click on a question below to see the answers. You also can find what you're looking for by entering a word or phrase in the Search box above.
Community Bank accounts must be opened in person due to Department of Defense requirements regarding eligibility. To find a location nearest you, use the "Where's your community" box in the upper left of this page.
To be eligible for full banking services at Community Bank, you must meet at least one of the requirements below:
In addition, DOD Component Commands may approve banking services for other individuals when they qualify for individual logistic support under regulations of the appropriate military service which is not precluded by Status of Forces Agreement (SOFA), other intergovernmental agreements, or hosting country or local law.
Community Bank accounts are in U.S. Dollars except for Sterling Services Accounts which are in Pound Sterling. ATM Cards can be utilized to obtain local currencies where applicable. Local currencies and checks can also be purchased at your Community Bank banking center.
Checking Accounts include Regular Checking, Interest Bearing Checking. Sterling Services are available in the UK offering Pound Sterling Accounts. For more information on all products, contact your Community Bank representative.
Savings Accounts are available through Community Bank offering competitive interest rates with interest compounded and credited monthly. For more information on all products, contact your Community Bank representative.
Community Bank Certificates of Deposit pay a higher interest rate than regular savings accounts and interest bearing checking accounts. You can choose from a variety of terms and annual percentage yields. For more information on all products, contact your Community Bank representative.
Online Banking with FREE U.S. domestic bill payment will be available soon. This service is currently being developed. For more information and timing, visit our Online Banking page.
With Interactive Banking / Bank by Phone, you can access your accounts from almost anywhere 24 hours a day, 7 days a week. Contact your local Community Bank to establish your PIN (Personal Identification Number) to get started.
Contact your Community Bank to find out about the various financing options available for new/used cars and motorcycles, Signature loans and/or CD secured loans. See our Loan Products page for additional information.
Timing is important in stop payment situations. Contact your Community Bank banking center or Customer Service representative to place a stop payment order during normal local banking hours.
Contact your Community Bank banking center or Customer Service representative during normal banking hours for information on how to utilize Interactive Banking / Bank by Phone.
You can set up your Government Military or Civilian payroll check to be automatically deposited to your Community Bank account through Government Payroll or by contacting your Community Bank representative. You can set up your civilian company payroll check to be automatically deposited as well. Contact your civilian employer for their procedures to establish direct deposit from their systems. For additional information, contact your local Community Bank banking center representative.
Community Bank has become one of the largest Military Banking Organizations in the world that is committed to providing an environment in which all associates enjoy the opportunity and management support to achieve their highest potential with workplace values including teamwork, customer service and loyalty. To explore a career with us, visit any Community Bank and submit a personal resume or complete our Application for Employment.
There are nearly 100 banking centers and over 300 ATMs located worldwide. To find a location or ATM nearest you, use the "Where's your community" box in the upper left of this page.
Community Bank operates in nine countries and supports each country's holiday schedule based on location. Please contact your local Community Bank banking center or select your Community Bank location by using the "Where's your community" selection box to the left. Once selected you may click the "More Information" link to view your banking centers holiday schedule.
Checks can be reordered through your Community Bank banking center representative. For a simple check reorder without any changes to the check style or mailing address, you can place your order online by accessing the Reorder Checks link.
Overdraft Protection can be linked to your Regular Checking or Interest Bearing Checking to provide you extra protection against overdrafts or returned checks. A Line of Credit is a revolving line of credit linked to your Regular Checking or Interest Bearing Checking to provide overdraft protection when needed. Credit is subject to approval. For more information contact your Community Bank representative.
Yes. You may choose to receive a Community Bank ATM Card to access your account through Community Bank ATMs or thousands of AFFN® or CIRRUS® network locations around the world. You may also use your Community Bank ATM card at some point-of-sale terminals. Contact your Community Bank representative for more information.
You can request that your rent and other regular local bills, such as utility and telephone bills, be paid from your Checking or Sterling Accounts by contacting your local Community Bank banking center representative to find out about availability in your location.
Due to U.S. governmental regulations when being permanently assigned stateside, you must close your Community Bank accounts and establish banking relationships with another financial institution. For more information, contact your Community Bank banking center representative.
Due to U.S. governmental regulations when your assignment requires relocation to another country, depending on the country location, you may need to close your existing Community Bank account and open another Community Bank account. For more information, contact your Community Bank banking center representative.
Generally no. Community Bank accounts are not accessible from Bank of America systems. Contact your Customer Service number for information how to access your funds while stateside.
No. However, any individual on Military active duty or an immediate family member can cash a personal check (regardless of institution it is drawn on) of up to $500 at a Community Bank banking center.
Your Government Finance Office will assist you in changing or stopping your Government direct deposit. All others must be changed or stopped with the civilian business employer providing the direct deposit.
Contact your Community Bank banking center or Customer Service representative during normal banking hours for information on how to change your account address.
Contact your Community Bank banking center or Customer Service representative during normal banking hours for information on how to close your account.
Contact your Community Bank banking center or Customer Service representative during normal banking hours for information on how to make a wire transfer.
No, but you must meet Military authorization guidelines to utilize Community Bank's services. Approved Military authorization includes: individuals with an active duty U.S. Military ID, an active DOD Civilian ID, an approved active U.S. Government Employee ID or their immediate family members. For more information, contact your Community Bank banking center representative.
Community Bank offers various Foreign Currencies for sale. Contact your Community Bank banking center to learn what currencies are available at your location.
Contact your local Community Bank banking center to discuss your pending deployment and concerns or click here for online resources.
Operated by Bank of America, N.A. Member FDIC. Equal Credit Opportunity
© 2007 Bank of America Corporation. All rights reserved.
