Take the time to review the following requirements, checklists, and considerations regarding the online loan application.
Before beginning the application process, make sure that you have the following available:
The online loan application process generally follows the steps below, and takes approximately 15 minutes.
Community Bank is a Department of Defense owned banking program operated through a contract with a commercial financial institution. The Defense Finance and Accounting Service, in coordination with the Military Service banking representatives, is responsible for the oversight and management of Community Bank. Community Bank is referred to as "Community Bank" "the Bank" "we" or "us" within this policy.
Community Bank recognizes the importance of maintaining the privacy of individual information in compliance with applicable legal and regulatory requirements. Our EU Privacy Notice outlines how Community Bank in the European Union collects, uses, processes, and shares personal information as well as the rights individuals may have in relation to our use of that information. To review a copy of the EU Privacy Notice, please click here.
Community Bank does not sell or share any customer information with marketers outside Community Bank, who may want to offer you their own products and services. You don't need to take any action for this benefit.
Keeping financial information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect customer information. Personnel are authorized to access customer information only when they need it to provide you with accounts and services or to maintain your accounts. Our personnel are bound by a code of ethics that requires confidential treatment of customer information and are subject to disciplinary action if they fail to follow this code.
When you visit our website, we may collect the following information in order to service your accounts, save you time and money, and better respond to your needs:
We do not sell or share customer information with marketers outside Community Bank who may want to offer you their own products and services. We may share any customer information outlined in this policy with our family of companies and/or companies that work for us. All companies that act on our behalf are contractually obligated to keep the information we provide to them confidential, and to use the customer information we share only to provide the services we ask them to perform for you and us. These companies may include financial service providers such as payment processing companies, and non-financial companies such as check printing and data processing companies. These companies might assist us, for example, in processing your transactions, mailing account statements and fulfilling your service requests.
We also may share customer information we collect about you with credit bureaus and similar organizations, and when required or permitted by law. For example, customer information may be disclosed in connection with a subpoena or similar legal process, a fraud investigation, to companies that process your requests for products or services, or the sale of your account to another financial institution. We may also share customer information outside Community Bank if we have your consent.
Keeping your account information accurate and up to date is very important. You have access to your account information through various means, such as account statements, telephone banking, online banking, mobile banking, and in response to specific requests. If your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement, bank records or other documentation. We will promptly update or correct any erroneous information. If you have questions or feel that we have not handled information about you properly, please contact our Customer Service center, and we will investigate your inquiry or complaint.
This website uses the following types of cookies, the scope and functionality of which are explained below:
The following are types of cookies that are used on our Site:
The legal basis for this is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our online services.
Google Tag Manager is a tag management system (TMS). The Google Tag Manager itself does not collect any personal data. The Tag Manager makes it easier for us to integrate and manage our tags. Tags are small code elements used to measure traffic and visitor behavior on our website. We use the Tag Manager for the Google services Google Analytics. If you have made a deactivation, this deactivation will be considered by Google Tag Manager. For more information about the Google Tag Manager please visit: https://www.google.com/intl/de/tagmanager/use-policy.html.
Clicking on external third party links through our site may have a separate set of cookies when you interact with them through their website. To view a list of third party sites click here. How do we use the data? We use the data to get a better understanding of general website trends and to develop improvements for the site.
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.
For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:
In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.
When completing your online loan application, the process works best with Microsoft Internet Explorer 11. If you experience problems with completing the online application, visit your local banking center to apply with an associate.