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Sometimes you just need to speak with someone on the phone. Call Customer Service and press 0 to reach a customer service representative during operating hours, or for 24/7 assistance with critical Debit or ATM card issues, select option 6 from the main menu.

Monday-Friday 0100 to 1800 U.S. Central Time, holiday hours may vary
24/7 Debit and ATM card assistance

00-800-2265-3279 (Europe)
1-800-239-9427 (U.S. and all other locations)
(314) 546-1892 (DSN)

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Information available on


  • Community Bank/Navy Federal Credit Union
  • Attn: Customer Service
  • 300 Convent Street, Suite 400
  • San Antonio, TX 78205-3701
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Click below and complete the form on the following page to send us a secure e-mail detailing your questions or concerns.

Secure E-mail