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Phone

Sometimes you just need to speak with someone on the phone. Call Customer Service and press 0 to reach a customer service representative during operating hours, or for 24/7 assistance with critical Debit or ATM card issues, select option 6 from the main menu.

Germany / The Netherlands / Italy:
00-800-2265-3279 or DSN (314) 546-1892
M — F 0800 to 1700 CET, except German Holidays
Europe customers may use both Europe and U.S. Customer Service numbers.

United Kingdom:
00-800-2265-3279 or DSN (314) 546-1892
M — F 0800 to 1700 CET, except German Holidays
Europe customers may use both Europe and U.S. Customer Service numbers.

Japan / Okinawa / Korea / Guantanamo Bay / Diego Garcia / Kwajalein:
1-800-239-9427 or 1-210-270-5723
M — F 0800 to 1800 CST, except U.S. Holidays
Pacific customers may use both U.S. and Europe Customer Service numbers.

While in U.S.
1-800-239-9427 or 1-210-270-5723
M — F 0800 to 1800 CST, except U.S. Holidays

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Mail

  • Community Bank/Bank of America
  • Attn: Customer Service
  • 300 Convent Street, Suite 400
  • San Antonio, TX 78205-3701
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E-mail

Click below and complete the form on the following page to send us a secure e-mail detailing your questions or concerns.

Secure E-mail