About Community Bank

Community Bank is operated through a contract between a commercial financial institution and the Department of Defense. Currently the contractor is Navy Federal Credit Union. The Defense Finance and Accounting Service, in coordination with the Military Service banking representatives, is responsible for oversight of Community Bank.

Community Bank has over 60 banking centers and nearly 300 ATMs in Germany, United Kingdom, The Netherlands, Italy, Japan and Okinawa, Korea, Diego Garcia, Guantanamo Bay, Honduras, and Kwajalein Atoll. The contract specifies the following as authorized customers:

• Active Duty U.S. Military Personnel, and their sponsored family members
• DoD U.S. Civilian Employees and their sponsored family members
• U.S. Employees of all other U.S. Government departments and NAFIs, and their sponsored family members
• Active Duty U.S. Military Personnel and U.S. Government Civilian Personnel on temporary duty
• U.S. Reserve Military Personnel on temporary active duty
• Limited services for retirees in Germany, United Kingdom, The Netherlands, and Korea (must present proof of residency or provide a work permit for Korea in addition to presenting retiree/dependent identification card)

Community Bank is committed to providing an environment in which all associates enjoy the opportunity and management support to achieve their highest potential and receive rewards commensurate with achieved results.

Here are some of the qualities Community Bank looks for in our associates:

• Teamwork - relying on one another to succeed together
• Customer service delight - developing, maintaining, and ensuring the high quality of customer and client experiences
• Flexibility - shifting priorities, adapting to new working situations, and bouncing back from possible setbacks
• Motivation - setting high performance standards for yourself and exceeding them
• Communication skills - effectively articulating your thoughts and ideas and proactively listening to others
• Prioritization skills - organizing, planning, and juggling multiple priorities and assignments to maximize productivity

If you are interested in careers with Navy Federal Credit Union, please go to www.navyfederal.org/about/careers.html.

Deliver together

We believe in the importance of treating each customer, client, and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver, with discipline and passion. We believe in connecting with people person-to-person, with empathy and understanding. We believe everything we do for customers, clients, teammates, and the communities we serve is built on a solid business foundation that delivers for our Contract.

Act responsibly

We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair, and grounded in the principles of shared success, responsible citizenship, and community building.

Realize the power of our people

We strive to help all employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, cultures, ethnicity, and experience.

Trust the team

We believe that the best outcomes are achieved when people work together across the entire company. We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe when we work together, we best meet the full needs of our customers and clients.