If you have not received your New ATM or Debit Card, please contact Customer Service or your local Banking Center for more information.
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Short on time? Request an appointment with your local Banking Center using the "My Appointment" button below, or by contacting your local Banking Center or Customer Service
Kwajalein Dock Security Checkpoint ATM is out of service.
Upcoming Easter Holiday 04/18/25 and 04/21/25 will impact Euro and Sterling Bill Payments. Payments that are scheduled on these dates will be processed the following business day 04/22/25.
Effective 05 May 2025 New Customer Service Hours: Monday -Friday 0100 - 1700 CST.
Hours/Contact
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- Closest city: Bitburg, Germany
- Location: Bldg. #148
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- Phone: 065654142
- Phone: 06565616773
- DSN: 452-6773
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- Hours: Mon-Fri: 0900-1600
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Sign In to Online Banking to request an appointment or contact your banking center. Not a customer? Please call the banking center directly.
ATMs
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- ATM in: Buechel Club
- Location: Bldg. #354
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- ATM in: Volkel HQ
- Location: Bldg. #404
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- ATM in: Base Exchange
- Location: Bldg. #570
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- ATM in: Club Eifel
- Location: Bldg. #500
Holiday Closures
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- Germany Labor Day
- Thu May 01, 2025
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- Ascension Day
- Thu May 29, 2025
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- Whit Monday
- Mon Jun 09, 2025
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- Juneteenth
- Thu Jun 19, 2025
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- German Unification Day
- Fri Oct 03, 2025
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- Saturday After German Unification Day
- Sat Oct 04, 2025
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- All Saints' Day
- Sat Nov 01, 2025
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- Thanksgiving
- Thu Nov 27, 2025
- Half-Day Closure
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- Christmas Eve
- Wed Dec 24, 2025
- Half-Day Closure
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- 1st Christmas Day
- Thu Dec 25, 2025
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- 2nd Christmas Day
- Fri Dec 26, 2025
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- New Year's Eve
- Wed Dec 31, 2025
- Half-Day Closure